Do you ship to PO BOX or APO/FPO addresses? What about Alaska, Puerto Rico and Hawaii?
Sorry, at this time we do not ship to P.O. Boxes or to military APO/FPO addresses.
Wall Decor and Home Accents does not ship orders to Alaska, Puerto Rico and Hawaii, due to the dimensions of our products and carrier restrictions.
When will my order ship?
The estimated shipping time when a product leaves one of our warehouses is as follows:
All in-stock items ship within 2 – 10 business days. All Made to order items ship within the stated processing time on their respective product page.
Do you offer expedited shipping?
We do offer expedited shipping. For faster shipment and shipping quote, please call our customer service department at 1-866-342-0201. Please note that not all products are available for fast shipping due to processing time (made to order) and policy rules of some manufacturers.
How will my Order Ship?
When we ship your order, we will notify you by e-mail in which you will receive a tracking number with the particular company (UPS, FedEx or USPS) that will be shipping your order. Please contact us immediately at 1-866-342-0201 if you see anything unusual with your order.
If you discover that the product you have received is damaged during shipment, you must notify us within one business day. We may not be able to replace your product or issue a credit if you contact us later than that.
If you have any additional questions, you can contact us by any of the following methods:
EMAIL: You may contact us via email 24 hours a day, at firstname.lastname@example.org
PHONE: Feel free to call us at 866-342-0201. We return phone calls within one business day every day Monday - Friday.
LIVE CHAT: Chat with us live by clicking on the "Live Chat" button in the top right corner of this page. Live chat is available Monday through Friday 7AM to 4PM Pacific Standard Time.
Happy Shopping to you!
Wall Decor and Home Accents